Faqs

Q1.Is prescription.com a legitimate website?

Yes, Prescription.com is a legitimate website. We are a licensed pharmacy dedicated to providing you with high-quality drugs and excellent service. You can trust us for the best and most affordable genuine medications. If you have any further queries or doubts, please do not hesitate to reach us.

Q2.What types of drugs does prescription.com provide?

Prescription.com offers a wide range of prescription drugs, including brand-name and generic options, to treat various medical conditions. In addition, we provide over-the-counter products and health supplements to help your overall health and wellness needs.

Q3.What is Prescription.com’s return and refund policy?

If you are not satisfied with your purchase from Prescription.com, we offer a return and refund policy. Contact with our customer support team. They will respond within the specified timeframe to initiate the return process. We will assist you with the return and issue a refund accordingly.

Q4.Does Prescription.com have any additional fees or hidden charges?

Prescription.com is very transparent about its pricing policy. There are no additional or hidden charges involved. The price you see on our website is the total amount you will pay for your order. However, please note that sometimes we take shipping fees that are based on your location and the shipping method you choose.

Q5.Is it safe to purchase drugs from Prescription.com?

It is absolutely safe to buy medicines from prescription.com. We ensure the quality and authenticity of all our products. We only source our medicines from trustworthy manufacturers and suppliers. Our pharmacy follows strict safety and quality standards to ensure that you get genuine and effective drugs.

Q6.Does Prescription.com offer a price match guarantee?

We are pleased to inform you that prescription.com offers a price match guarantee. If you find a lower price for the same drug on another website, kindly let us know, and we will match it. We always aim to provide you with the most competitive prices for your medications.

Q7.At prescription.com, is my data secure?

At prescription.com, we prioritize the security of your data. We are well aware of your personal details and have implemented robust measures to ensure their protection. We utilize advanced encryption technology during online transactions and maintain strict privacy protocols at all times. 

Moreover, our staff regularly undergoes training to ensure they fully understand the significance of confidentiality. You can trust us to keep your information safe at prescription.com. 

Q8.Can I track the status of my order on prescription.com?

You can easily check the status of your order at prescription.com. When your order is ready for delivery, we will send you a tracking number via email or SMS. You can use this tracking number to monitor the progress of your delivery.

Q9.Why do product images on Prescription.com sometimes differ from the actual product?

It’s normal for images to look slightly different due to capture issues, but this may be possible with certain products. Rest assured, these differences do not impact the quality or authenticity of the products you receive from Prescription.com. 

Q10.What payment methods does Prescription.com accept?

We accept different payment methods, like PayPal, credit/debit cards, and other safe online payment options.

Q11.How long does it take for orders to be delivered by Prescription.com?

Delivery times can depend on your delivery location and chosen shipping method. We strive to process orders promptly for timely delivery.

Q12.How can I contact Prescription.com for further assistance?

If you have any questions, you can talk to our customer support team via email, phone, or live chat. We’re here to help!

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